If it did not install correctly Card reader is not recognized. Hit OK, then select Extract lower right corner of this window. Start , Search programs and files in Windows 7, 8. Now your SCR reader can be used with Windows 10, 8. The firmware update “should” fix the following problems:

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Hopefully this will save some of the rest of you that headache that we all hate. A Windows-compatible smart card reader. To use smart cards with local desktops, you must select a bit or bit key size during smart card enrollment. You should now see your new folder on your desktop to open up. You can follow the question or vote as helpful, but you cannot reply to this thread. Log into a CAC enabled website now.

Push the little yellow folder in the upper right corner of this active window. If your smart card reader is listed, go to the next step of installing the DoD certificates. It can also show up under unknown devices. Saturday, 20 January VMware, Parallels, or Virtual box.


Below is the link to the program: Click the Device Manager link on the left side of your screen. Plug your CAC reader into your computer before proceeding. The Microsoft TechNet Web site includes detailed information on planning and implementing smart card authentication for Windows systems.

To Verify whether activclien driver did or did not install, follow these instructions: Click the desktop icon on the left. Unzip the downloaded file by Right-clicking and selecting Extract All. You can optionally install the ActivIdentity ActivClient software suite, which provides tools for interacting with smart cards.

Windows 10 Smart Card Reader and Military Common Access Card (CAC) Certificate Issues

Smart card authentication is not supported by all View Clients. This site in other languages x.

It’s taken me a lot of digging to find this solution and I’ve done a lot of sjart working with solutions from militarycac. Sorry this didn’t help. I have the same question Once it is uninstalled, unplug the reader from your computer. It will unzip the contents, this is the folder you will need when you are doing the steps below.


Select the folder if using the firmware update driver below, stop at the driver folder, do not ‘dig’ down to AND or Intel folders and then OK. EXE lightning bolt in the “app” folder to update the firmware. DoD Certificates Step 4: ISO file on a Mac?

Smart Card HID with ActivClient

Card reader is not recognized. Update the driver present in the “driver” folder by following guidance above. Now your SCR reader can be used with Readeer 10, 8. See Prepare Active Directory for Smart Card Authentication for information on tasks you might need to perform in Active Directory when you implement smart card authentication with View.

Make sure you complete the following: